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Proactive Pro exists to provide insurance customers with insightful information around inclement weather, wildfire and man-made hazards with the goal of providing opportunities for property mitigation and claim avoidance.
Monitor
24/7 monitoring of weather sources, news feeds, social media, and alert network subscriptions
Digital Outreach
Email and SMS outreach to policyholders who have a high likelihood of property damage
Identify
Determine if event qualifies for outreach based on pre-defined parameters
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Voice Outreach
A telephone call to those policyholders with the highest likelihood of property damage
Investigate
Map layer policyholder information against event data to prioritize outreach opportunities
Survey/Report
Provide policyholders the opportunity to comment on value and detailed post-event reporting
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